The Support Services Division is managed by Deputy Chief Dale Coleman.

Deputy Chief Dale Coleman started his career with the Oviedo Police Department in 1986. He has served as a Patrol Officer, School Resource Officer, Patrol Sergeant, Investigative Sergeant, Investigative Lieutenant and Internal Affairs. He received his Bachelor's Degree in Criminology from Saint Leo University and is a graduate of The Southern Police Institute, Command Officers Development Course at the University of Louisville.

The Oviedo Police Support Services Division is comprised of three sections: Investigations, the Community Response Team and Community Involvement, Dispatch, Records. Each section is supervised by a Lieutenant.

The Criminal Investigations Section includes the Oviedo Police Detectives, who follow up on crimes and arrest those responsible, and the Property & Evidence Unit. To contact a member of investigations by phone, dial 407-971-5710 or email detectives@cityofoviedo.net

The Community Response Team (CRT) uses a variety of plainclothes and uniformed techniques to address ongoing community problems; to stop crimes in progress and to monitor convicted felons and sexual offenders/predators.  Oviedo Police Task Force Agents assigned outside the department are also part of CRT. To contact a member of CRT by phone dial 407-971-5710 or email drugsandgangs@cityofoviedo.net

Community Involvement includes Crime Prevention Officers; School Resource Officers, including the D.A.R.E. Officer; the Police Explorer Post; and the agency’s Volunteer Programs. Community Relations personnel and volunteers work out of the C.O.P.S. & Volunteer Center at Oviedo Marketplace.  To contact a member of Community Relations by phone dial 407-971-5705 or communityrelations@cityofoviedo.net

The Communications Division is responsible for handling all incoming calls to the police department. These calls include 9-1-1, emergency, and non-emergency calls for service. In addition, the communications center handles all radio traffic and monitors numerous mutual aid frequencies. After normal business hours, walk-in complaints are also handled at the lobby window by the communications staff. We utilize a CAD (Computer Aided Dispatch) system to dispatch officers to calls, track the locations of the officers, and input important information into the call records. Email: dispatch@cityofoviedo.net

The Oviedo Police Department Records office handles all the reports generated by the officers and acts as a warehouse and distribution center for processing police records. The primary responsibility of the Records Specialist is to ensure all police reports comply with Florida State Statutes.  Email records@cityofoviedo.net

Non Emergency Number is: 407-971-5700